top of page

SakuraTCGs Delivery Policy

1. Order Processing Time

a. Processing: Orders are typically processed within 2 business days after payment confirmation. During high-demand periods, processing times may be slightly longer.

b. Order Confirmation: You will receive an email confirmation once your order has been successfully placed. Another email will be sent with tracking information once your order has been dispatched.

2. Shipping Methods and Costs

a. Shipping Options: We offer various shipping options, including standard and expedited services. The available options and associated costs will be displayed during the checkout process.

b. Free Shipping: Enjoy free standard shipping on orders over £20.

3. Estimated Delivery Times

a. Standard Shipping: Estimated delivery times for standard shipping are typically 3 to 5 business days.

b. First Class Shipping: If you choose expedited shipping, your order is expected to arrive within 2 business days.

c. International Shipping: Delivery times for international orders may vary based on the destination and shipping method chosen.

4. Tracking Your Order

a. Tracking Information: Once your order is dispatched, you will receive an email with tracking information. Use this information to track the progress of your delivery.

b. Order Status: You can also check the status of your order by logging into your SakuraTCGs account on our website.

5. Shipping Restrictions

a. International Shipping: We currently offer international shipping to select countries. Please check the list of eligible countries during the checkout process.

b. P.O. Boxes: We do not ship to P.O. boxes. Please provide a physical shipping address for delivery.

6. Delays and Issues

a. Unforeseen Circumstances: In rare cases, unforeseen circumstances such as weather events or carrier issues may cause delays. We appreciate your understanding in such situations.

b. Contact Us: If you experience any issues with your delivery or have concerns about the delivery time, please contact our customer service team at Info@sakuratcgs.com.

7. Order Changes and Cancellations

a. Changes: Once an order is placed, we are unable to make changes to the shipping address or order items. Please double-check your order before completing the purchase.

b. Cancellations: If you need to cancel your order, please contact us as soon as possible. We will make every effort to accommodate your request, but once the order is shipped, it cannot be canceled.

8. Contact Information

If you have any questions or concerns about our delivery policy, please contact us at Info@sakuratcgs.com.

9. Changes to Delivery Policy

We reserve the right to update or modify our delivery policy at any time. Please check our website for the latest information.

Trust-Pilot-white.png
bottom of page